Payment Options

Plorix accepts the payment methods currently displayed and enabled during checkout.

Depending on the payment services integrated with our website, available options may include:

• Credit cards
• Debit cards
• Eligible digital wallets
• Other supported electronic payment methods
• Installment payment services, if offered

The actual payment methods available to a customer will be displayed during checkout.

A payment method should not be considered available unless it is shown as an active option.

Where card payments are enabled, supported card types are displayed during checkout.

• Payment processor configuration
• Card network
• Issuing bank
• Transaction location
• Security verification
• Other applicable payment restrictions

Customers should ensure that their card information and billing details are accurate.

Digital wallet services may be available depending on the payment integrations enabled on our website.

Availability can depend on the customer's device, browser, payment account, and provider eligibility.

Customers should follow the instructions presented by the relevant wallet service during checkout.

Plorix may offer installment payment options if an eligible provider is enabled at checkout.

Where available, these services may allow customers to divide qualifying purchases into multiple payments.

Approval, payment schedules, credit checks, fees, and other conditions are determined by the relevant provider.

Installment services are not guaranteed to be available for every customer or purchase.

Unless otherwise stated, product prices and checkout totals are displayed in United States Dollars (USD).

If a customer's financial institution uses another currency, conversion rates or international transaction charges may apply.

Such charges are generally determined by the customer's bank or payment provider.

Product prices are displayed on the applicable product pages.

• Inventory changes
• Promotional offers
• Product availability
• Supplier pricing
• Other commercial factors

The price presented during checkout is subject to applicable terms and any corrections required for material errors.

Customers can review the final order total before confirming payment.

Applicable sales taxes may be calculated based on the product, delivery destination, and relevant tax requirements.

Where required, taxes will be disclosed during checkout.

The final payable amount will be presented before the customer submits the order.

Any applicable shipping charges will be disclosed during checkout.

Shipping costs may depend on product size, destination, and selected delivery service.

Customers should review the final order summary before payment.

We aim to use appropriate security measures and third-party payment-processing services to support secure transactions.

Payment providers may apply their own security procedures, fraud controls, and privacy policies.

We do not request that customers send complete card numbers, card security codes, or payment account passwords through ordinary email or live chat.

Customers should only complete payments through the official checkout process or another verified, authorized payment channel.

When an order is submitted, the payment provider may authorize the transaction.

Authorization may temporarily reserve funds or available credit.

Depending on the payment method and checkout configuration, payment may be captured immediately or at another permitted stage of processing.

An authorization does not always mean the transaction has been fully settled.

After successful checkout, customers should receive an order confirmation.

• Order number
• Purchased products
• Order total
• Billing details
• Shipping details
• Payment status

If you do not receive a confirmation, check your spam folder and contact our support team before placing a duplicate order.

A payment may fail or be declined for several reasons.

• Incorrect payment details
• Insufficient funds
• Expired card
• Bank restrictions
• Failed authentication
• Security verification
• Temporary processor issues

If your payment fails, you may try another available payment method or contact your bank.

Our support team may be able to help identify general checkout issues but cannot override your bank's authorization decisions.

We may use reasonable transaction verification procedures to help prevent unauthorized purchases.

Certain orders may require additional review before fulfillment.

We may delay or cancel an order where lawful and necessary because of unresolved payment verification or suspected fraudulent activity.

If payment has been collected for an order that is subsequently canceled, an appropriate refund will be issued.

Payment processing may involve the collection and handling of information necessary to complete a transaction.

Depending on the provider, this may include:

• Billing information
• Transaction amount
• Payment authorization data
• Fraud prevention information
• Payment method identifiers

Payment providers may process information under their own privacy policies and applicable agreements.

Approved refunds are generally issued to the original payment method.

• Eligible returns are accepted within 30 calendar days after delivery.
• Approved return shipping is free.
• The restocking fee is $0.
• Refunds are initiated following applicable return approval.
• Bank posting typically takes approximately 5 business days after issuance.

Actual timing depends on the payment provider and financial institution.

If an order is canceled before payment capture, an authorization may be released.

If payment has already been captured, the applicable refund will be processed.

The method and timing depend on the payment provider and transaction status.

Where a purchase is made through an enabled installment payment service, refunds may be routed through the relevant provider.

The provider may adjust the customer's remaining payment obligations.

Customers should review their installment account for updated payment information.

If you believe a payment was made without your authorization, contact your bank or payment provider promptly.

You may also contact Plorix so we can review the relevant order information.

For security reasons, we may request reasonable verification before disclosing transaction details.

If you have a payment concern, please contact our support team.

We aim to review issues such as:

• Duplicate charges
• Incorrect order totals
• Missing refunds
• Unrecognized orders
• Payment confirmation problems

Customers retain applicable rights to contact their payment providers or pursue other legally available remedies.

• Provide accurate billing information.
• Use authorized payment methods.
• Review order totals before payment.
• Protect their payment credentials.
• Report suspected unauthorized transactions promptly.
• Avoid sending sensitive financial information through unverified channels.

What payment methods can I use?

The methods available to you are displayed during checkout.

Can I pay in US dollars?

Yes. Our website displays prices in USD unless otherwise stated.

Do you accept installment payments?

Installment options are available only when an eligible service is enabled and displayed at checkout.

Is my payment secure?

We aim to use appropriate payment-processing services and security measures. No online transaction system can be guaranteed completely risk-free.

What happens if my payment is declined?

Check your payment information, contact your bank, or try another available method.

Can I get a refund to a different card?

Refunds are generally issued to the original payment method, subject to provider rules and applicable law.

How long does a refund take?

Our stated bank posting estimate is approximately 5 business days after refund issuance, although timing may vary.

Will I receive a payment confirmation?

Customers should receive an order confirmation following successful checkout.

For questions about payments, billing, or refunds: